How can foods ordered on-line possibly arrive in good condition?
We take special care in packaging and shipping of our orders.
For cheese we use styro-foam coolers and ice packs to pack the coolers according to the transit time involved for delivery to your home. The last 24 hours of transit (the day it is delivered), the ice packs are expected to be somewhat melted because. Ice packs will keep the contents cool, till the shipment is delivered, and should be refrigerated immediately.
Dry cured and smoked meat products are shelve stable and do not require refrigeration.
Alternative Ordering Options
You may call 1-855-SALAMIS. Please include all billing and shipping information and we will contact you during normal business hours.
Return Policy
In the event of damage, please email at [email protected]
Canceling Orders
At SUPERIORMEATS.CA we take the outmost precautions to ensure the security of all of your account information. Each transaction is done in a secure environment that encrypts your account information for your protection.
Where can my order be delivered?
Your order can be delivered to a commercial or residential address as long as all correct shipping information is entered during the order process. Please note that some shipping methods for residential deliveries do not require a signature therefore your shipment box could be placed outside of the residence. If you have any questions or concerns about shipping options – please contact us at [email protected] or (705) 735-1704.
What are the shipping rates?
Due to the unique nature of our products, we DO NOT OFFER FREE SHIPPING UNDER $150.00.